Refund Policy

1. General Refund Policy

At THE LEGAL TEAM, we strive to provide the best possible service to our clients. We understand that circumstances may change, and we have established the following refund policy to ensure fairness and transparency.

2. Eligibility for Refunds

Refunds may be requested under the following conditions:

• Service has not been initiated or processed
• Duplicate payment made in error
• Service cannot be delivered due to reasons beyond client's control
• Technical errors during payment processing

3. Refund Processing Stages

The refund amount depends on the stage of service completion:

• Before Service Initiation: 100% refund minus payment gateway charges
• After Document Collection: 75% refund minus processing fees
• After Application Filing: 50% refund (government fees non-refundable)
• After Government Submission: No refund possible

4. Non-Refundable Items

The following are non-refundable:

• Government fees and statutory charges
• Third-party verification charges
• Expedited processing fees
• Consultation fees after session completion

5. Refund Process

To request a refund:

• Submit refund request via email to info@thelegalteam.in
• Include payment receipt and reason for refund
• Refund requests are processed within 7-10 business days
• Refunds are credited to the original payment method

6. Cancellation Policy

Clients may cancel services before initiation without penalty. Once the service process has begun, cancellation fees may apply based on the work completed.

7. Dispute Resolution

In case of disputes regarding refunds, we encourage clients to contact our customer support team. We are committed to resolving all issues fairly and promptly.

8. Contact for Refunds

For refund-related queries, please contact:

Email: info@thelegalteam.in
Phone: +91 83665 85252
Working Hours: Monday to Saturday, 9:00 AM - 7:00 PM

Last Updated: June 5, 2026